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Category: Management Skills [ All ]

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  Title Copies
Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment (1st Edition) 
Year: 1999 
ISBN: 0965909301 
ISBN 13: 9780965909303 
Call No: 102000 CLE 
 2 
Emotional Intelligence for Managing Results in a Diverse World 
Year: 2008 
Call No: 102000 GAR 
 1 
Successful Manager's Handbook, 6th Edition 
Edition: 6th 
Year: 2000 
ISBN: 093852920X 
ISBN 13: 9780938529200 
Call No: 102000 STE 
 1