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  Title Copies
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know 
Edition: 1 
Year: 1998 
ISBN: 188516730X 
ISBN 13: 9781885167309 
Call No: 111010 GIT 
 1 
Inspire! What Great Leaders Do 
Edition: 1 
Year: 2010 
Call No: 101000 SEC 
 1 
Passionate & Profitable: Why Customer Strategies Fail and 10 Steps to Do Them Right! 
Edition: 1 
Year: 2005 
ISBN: 0471713929 
ISBN 13: 9780471713920 
Call No: 111010 ARU 
 1